Are you ready to kickstart your career in e-commerce and sales support? We’re looking for an enthusiastic and detail-oriented E-Commerce & Sales Support Executive to join our growing team. This is an exciting opportunity to learn, develop, and gain hands-on experience across sales, data, and digital platforms in a fast-paced environment.  Responsibilities will include:

Data & Reporting

·         Work with Excel to clean, manage, and prepare data for website and ERP updates (training provided on advanced tools)

·         Spot trends in sales and product performance, sharing insights with the Sales Team

Website & ERP Support

·         Keep the website up to date with new products, pricing, and content

·         Assist with syncing data between SAP Business One and Magento

·         Troubleshoot basic website or ERP issues and escalate where needed

Sales Support & Customer Interaction

·         Support the Sales Team with pricing, supplier lists, and customer queries via email, phone, and live chat

·         Monitor order fulfilment and chase abandoned cart sales to maximise online opportunities

·         Assist with product launches, ensuring copy, translations, and digital content are

delivered on time

General Operations

·         Attend meetings on website and sales topics, contributing ideas and feedback

·         Provide first-line support for staff on website queries

·         Test and validate website updates to ensure accuracy

This is a fantastic opportunity to join a supportive, collaborative team where your ideas are valued, and your growth is encouraged. If you’re looking to develop your skills in e-commerce, ERP systems, and sales operations, this role offers the perfect platform.

Hours: 8am-5pm Monday-Friday

If you are currently working for Lords Group, you will need to notify your line manager of your intention to apply for this role.  Please send your full CV to:  heather.mcmeckan@lordsbm.co.uk

Requirements

·         Basic Excel skills (comfortable with spreadsheets, formulas, and data entry)

·         Willingness to learn e-commerce platforms, ERP systems, and digital tools (full training provided)

·         Excellent attention to detail and accuracy when working with data

·         A proactive, problem-solving mindset with strong organisational skills

·         Eligible to work in the UK

•     Most importantly: someone eager to learn, grow, and succeed in a fast-paced sales environment